- Products once sold cannot be exchanged or returned.
- Please check all information before placing your order.
Please feel free to mail and ask us incase you need any more information/ photos or videos before you make your purchase decision - Returns and exchanges will ONLY be accepted if your order is damaged in transit or you have received the incorrect product.
- We are a company based out of India and no returns on any International orders are accepted.
In case of a return due to damage or incorrect product
- Please email us at idnanacreations@gmail.com with a photograph of the product and the package within 24 hours of receipt
- Once we approve the return, we will let you know on the most convenient method for sending the shipment back.
- We will issue a refund to the credit/debit card/ your bank account.
Refunds will only be made within a week after we have received the shipment. - No Refunds will be made into PAYPAL accounts. Incase you have used PAYPAL to make your original payment, the refund will be made to your bank account.
- We aim to process all returns/refunds within 3 weeks time of the issue being raised.